PRIVACY POLICY

A £300.00 Reservation fee is required to hold your wedding date. If for any reason, you decide to cancel your wedding, this deposit is non-refundable. If you postpone your wedding, we will hold the fee until the wedding goes ahead this may be subject to a rearrangement fee.

Upon signing the Terms and Conditions and of payment of the booking fee a legally binding contract has been formed. Once your wedding date is booked with us, you should arrange a further detailed consultation approximately 6 weeks before your wedding day. This is to finalise the arrangements and discuss any last-minute changes. We are available for contact by phone and email at any stage to answer any questions and queries you may have.

We order your wedding flowers approximately two weeks before your wedding date depending on the type of flowers chosen. You may be charged for any changes made after the order for your flowers has been placed. We will always try to make small changes where possible to accommodate your needs. As fresh flowers and foliage are living products, there are occasions when particular varieties may be unavailable. Whilst every effort is made to source products accordingly, sometimes we are unable to obtain a particular type of flower. All fresh flowers and foliage are subject to availability and stringent quality checks, as such we reserve the right to use a similar flower in place of the previously chosen flower.

The final invoice for your wedding flowers will be issued to you after your detailed consultation. Final payment must be paid in full 30 days before the wedding. We reserve the right to cancel any wedding flowers, if payment is not made by this date. We are not obliged to offer any compensation for inconvenience caused.

Cancellation Charges : Cancellations made before 60 days of the booked event:  Fee non refundable. Cancellations made within 30 days of the booked event: Fee non refundable and 50% of the final balance will be required. Cancellations within 14 days of the booked event: Full balance will be required.

By signing this document, you are entering a legally binding contract.

I/We hereby confirm the above booking having read and understood the full terms & conditions.